During the ongoing Covid-19 pandemic, our guidelines for “How to Chazen” have changed to make sure everyone stays healthy. Currently, the first, second, and part of the third floors of the Chazen Building are open. The Elvehjem Building remains closed until further notice. The number of visitors at any given time is limited to ensure safety of staff and visitors. We also ask that you sign up online in advance for a (free) visit. More questions? See our frequently asked questions.
During the pandemic, visiting the Chazen will be a little different than what you might be used to. These rules are designed to promote the health of visitors, safety of works of art, and to assure pleasant viewing conditions for all visitors. Please help us achieve these goals by adhering to the following rules.
Please maintain 6 feet of distance from other visitors. As always, please don’t touch anything—especially your face! If you are feeling unwell, please stay home and visit the museum online.
Coat & Storage Lockers
Please store backpacks, large bags, or parcels in the storage lockers provided. Feel free to hang your coat in the coatroom.
There are men’s and women’s restrooms on the first floor of the Chazen building, as well as a gender-inclusive restroom. All restrooms are accessible and have changing tables. There are two gender-inclusive restrooms on the second floor, one of which is accessible. The third floor features men’s and women’s restrooms, both accessible. Restrooms in the Elvehjem building remain closed until galleries open.
Lost and Found
Please turn found items in to the Visitor Services desk. You can direct inquiries regarding lost items to email@example.com or the Visitor Services Assistant on duty.
You may take photographs or video of the permanent collection with a hand-held camera without a flash. You must obtain prior permission to use tripods, lights, and larger more complex camera equipment, as well as for photographing objects on loan or temporary exhibitions.
Sketching in the Galleries (on pause during the pandemic)
- Visitors may sketch using graphite pencils and drawing pads no larger than 36 × 36 inches.
- Pastels, crayons, ink paint, tape measures, and easels are not permitted without prior permission.
- Visitors must sit at least two feet from a work while sketching or writing.
The Chazen welcomes service animals trained to perform a specific task, or to work for a visitor with a disability. Thinking of bringing an emotional support or therapy animal for your visit? Please contact visitor services at 608-262-9677 or firstname.lastname@example.org.
All Visitor Services Assistants have completed a dementia-friendly training, hosted by a dementia care specialist from Dane County Human Services. If you are visiting the museum with a guest who has dementia and would like guidance, please let the VSAs on duty know and they will be happy to assist.
For more information about disability accommodations, please visit our accessibility page.
The Chazen Café is open for takeout. Hours may vary during the pandemic.
Visitor Services Assistants
You will find helpful Visitor Services Assistants at the information desk and in the galleries.
We are not offering docent-led tours at this time, but we invite you to check back for more information periodically.
Download or view a pdf map of the museum.