Open daily. Always free.

Visitor Guide

The museum is open. All of it!  More questions? See our frequently asked questions.

General Information

The mask requirement has been lifted.  As always, please don’t touch anything—especially your face! If you are feeling unwell, please stay home and visit the museum online. Detailed information on the campus response to COVID-19 is here.

Coat & Storage Lockers

Please store backpacks, large bags, or parcels in the storage lockers provided. Feel free to hang your coat in the coatroom.


There are men’s and women’s restrooms on the first floor of the Chazen building, as well as a gender-inclusive restroom. All restrooms are accessible and have changing tables. There are two gender-inclusive restrooms on the second floor, one of which is accessible. The third floor features men’s and women’s restrooms, both accessible. Restrooms in the Elvehjem building remain closed until galleries open.

Lost and Found

Please turn found items in to the Visitor Services desk. You can direct inquiries regarding lost items to or the Visitor Services Assistant on duty.


You may take photographs or video of the permanent collection with a hand-held camera without a flash. You must obtain prior permission to use tripods, lights, and larger more complex camera equipment, as well as for photographing objects on loan or temporary exhibitions. Contact for permission and scheduling.

Sketching in the Galleries

  • Visitors may sketch using graphite pencils and drawing pads no larger than 36 × 36 inches.
  • Pastels, crayons, ink paint, tape measures, and easels are not permitted without prior permission.
  • Visitors must sit at least two feet from a work while sketching or writing.


Service Animals

The Chazen welcomes service animals trained to perform a specific task, or to work for a visitor with a disability. Thinking of bringing an emotional support or therapy animal for your visit? Please contact visitor services at 608-262-9677 or

Dementia-Friendly Services

All Visitor Services Assistants have completed a dementia-friendly training, hosted by a dementia care specialist from Dane County Human Services. If you are visiting the museum with a guest who has dementia and would like guidance, please let the VSAs on duty know and they will be happy to assist.

For more information about disability accommodations, please visit our accessibility page.

Chazen Café

The Chazen Café and retail shop is open serving hot and cold beverages, snacks, and art-themed retail items.


Visitor Services Assistants

You will find helpful Visitor Services Assistants at the information desk and in the galleries.

Floor Plans

Download or view a pdf map of the museum.